FAQ

No two remodeling projects are the same. In order to determine the budget for your window or door replacement project, we will need to wholly understand your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella® design specialist will work alongside you to understand your plan, pick high-quality products and measure for your replacements.

In addition to offering high-quality products in various styles, we also have payment and finance options to help make your replacement project realistic.

It’s our priority to make certain that we answer each of your questions about windows and doors from Pella of South Burlington. We’ll take a look at all the features and options available to you, including material choices and energy-efficient options. To be sure we can cover all of it, we recommend you plan for about two hours for your consultation session.

Your in-home consultation is critical to ensuring your contentment with your window and door replacement. It will help you select the best windows or doors for your South Burlington-area home and your budget. It’s best to arrange your complimentary, in-home consultation when each of the decision-makers are able to join. Our Pella® expert designer will talk through a host of common questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your South Burlington-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is best for your home?
  • Which colors do you desire?

Correctly quoting your replacement windows or entry door project depends upon the information we are given through the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of South Burlington are done by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will get your windows or doors installed. They must go through an in-depth set of training courses to ensure your windows and doors are correctly installed and match Pella’s warranty criteria. You can read more about your simple, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are completely backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this impact you? Not only could you realize a decrease in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you don’t have to paint them. They are made in a number of colors, so you’ll find a color that goes with your house. We do not recommend painting your vinyl products; this will invalidate your warranty.

Pella of South Burlington provides services and support that big-box stores simply don’t have. Our professional staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” All you have to do is get in touch with our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work resolving the issue.

There are many reasons why South Burlington-area folks go with Pella of South Burlington for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other organizations who sell exclusively through third-party channels, Pella of South Burlington has a dedicated window and entry door showroom. This distinctive way of doing business offers you a personalized experience with the aid of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of South Burlington has a superior-quality, energy-efficient and sturdy solution.

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